Privacy Policy

Effective Date: September 12, 2026

Queen City Blinds (“Queen City Blinds,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://queencityblind.com, submit a form, request a free consultation or quote, contact us, or use our services.

Information We Collect

We may collect information that you voluntarily provide, including:

• Your name

• Email address

• Phone number

• Home or service address

• Information about your window-treatment needs

• Appointment and consultation details

• Photos, measurements, or other project information

• Messages and other communications you send us

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general location information.

How We Use Your Information

We may use your information to:

• Respond to questions and quote requests

• Schedule free consultations and appointments

• Provide information about our blinds, shades, shutters, installation, and repair services

• Communicate with you regarding your project

• Process and manage customer orders

• Improve our website, advertising, and customer service

• Send promotional messages when you have agreed to receive them

• Prevent fraud, protect our business, and comply with legal requirements

Phone Calls and Text Messages

If you provide your phone number, you agree that Queen City Blinds may contact you by phone or text regarding your inquiry, quote, consultation, appointment, order, or requested services.

If you separately consent to promotional text messages, you may opt out at any time by replying STOP. Message and data rates may apply. Consent to receive marketing messages is not required to purchase our services.

Mobile information and text-message consent will not be sold or shared with third parties for their own marketing purposes.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including website hosting, customer-management, scheduling, payment-processing, analytics, advertising, installation, and communication providers. These providers may only use the information as necessary to perform services for us.

We may also disclose information when required by law, to respond to a valid legal request, to protect our rights or customers, or in connection with a business sale, merger, or transfer.

Facebook and Instagram Lead Forms

When you submit information through a Facebook or Instagram lead form, Meta may collect and process your information according to its own privacy policy. Queen City Blinds will use the information you submit to respond to your request, provide a quote, arrange a consultation, or communicate with you about our services.

Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website traffic, and measure advertising performance. You may adjust your browser settings to block or delete cookies, although some website features may not function properly.

Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and meet legal obligations.

We use reasonable administrative and technical safeguards to protect your information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on where you live and which privacy laws apply, you may have the right to request:

• Access to the personal information we maintain about you

• Correction of inaccurate information

• Deletion of certain personal information

• Information about how your data is collected, used, or disclosed

• Opt-out from certain uses or disclosures of your information

• Equal service without discrimination for exercising your privacy rights

To make a privacy request, email sales@queencityblind.com. We may need to verify your identity before completing the request.

Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites or services. Queen City Blinds is not responsible for the privacy practices, security, or content of third-party services.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services after an update means the revised policy will apply.

Contact Us

If you have questions or requests concerning this Privacy Policy, contact:

Queen City Blinds
Rocklin, California
Email: sales@queencityblind.com
Phone: 916-660-3292
Website: https://queencityblind.com